Matthew Mak, MD

Matthew Mak, MD
T Matthew Mak Inc 33790 Bainbridge Rd Ste 201 Solon, OH 44139
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 05, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
November 03, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 19, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Anonymous
July 27, 2011
Dr Mak takes his time with patients. He is always more than happy to answer my questions and actually welcomes questions.
by Anonymous
March 29, 2011
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