Mahmoud Shehata, MD

Mahmoud Shehata, MD
Upper Arlington Behavioral Health 2000 W.Henderson Rd. Ste 230 Columbus, OH 43220
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's office easy to locate?
I got lost, but eventually found it
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Friendly Enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel judged or criticized by this psychiatrist?
Yes, I felt very uneasy
by Anonymous
June 12, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
May 12, 2011
Maybe it's just that our personality types don't meld well, but I didn't care for Dr. Shehata. After just the first visit I was taken off medication too quickly without even a warning of what might happen. Had I known the signs to watch for I wouldn't have become nonfunctional while at work one day. I felt at a couple visits he said very unprofessional things to me that didn't relate to my treatment at all. More difficult with such a small staff, but I have walked in to find no receptionist at the front desk or felt like I was brushed away due to other receptionist duties. If you don't mind some of these things than you'll get along well. The lobby is very clean and there is a TV while you wait. The Dr is very straight to the point and matter of fact, but this didn't bother me at all. For some reason I was just not comfortable around him and hated going back.
by Anonymous
May 10, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
April 26, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider use excessive foul language?
No
by Anonymous
April 10, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 07, 2011
Their staff was friendly enough, but they didn't go out of their way to help me. They made the extra effort to make sure every question and concern I had was addressed. . Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I've already started recommending them to people I know. Dr. Shehata is professional and objective. He does a good job of identifying which problems are medical and which problems the patient can handle on their own. I have never felt that I was being overmedicated or that my voice went unheard.
by Anonymous
April 04, 2011
They were kind and knowledeable, very no-nonsense type of treatment and advice offered. The waiting room here is comfortable. They seemed like they were using fairly modern treatment methods and procedures. I will definitely recommend them to people I know. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Anonymous
March 23, 2011
They were very sympathetic to my situation, and made me feel cared for. I got an appointment quickly. I've never had to wait too long. They never left me for an extended period of time and I never felt ignored. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. They were kind of friendly, but I wasn't very impressed.
by Anonymous
March 10, 2011
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