Susan Federman, MD

Susan Federman, MD
Timberstone Family Physicians 3425 Executive Pkwy #117 Toledo, OH 43606
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Simply put, Dr. Federman and her staff are absolutely the best. I can honestly say she saved my life. There is no better endorsement then that.
by CJ
February 03, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Lisa
December 06, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this family doctor friendly?
Extremely Friendly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 03, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 13, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
June 07, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 05, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
April 11, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 09, 2011
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