Timothy Geering, MD

Timothy Geering, MD
Alliance Primary Care 9311 S Mason Montgomery Rd Ste 102 Mason, OH 45040
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. The office was easy enough to find. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by ss
May 24, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have helpful information available online?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 24, 2011
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous
May 02, 2011
Was this provider's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 22, 2011
The chairs in their waiting room were definitely above average. I was comfortable. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. They gave me sufficient information to make a decision about my treatment plan.
by Gary
April 08, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It is obvious that their office is cleaned regularly. It was fantastic. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The chairs in their waiting room were definitely above average. I was comfortable.
by Janelle
February 28, 2011
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