Sherif Botros, MD

Sherif Botros, MD
Botros & Pollock 1625 Doctors Cir Wilmington, NC 28401
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 23, 2011
Does this provider offer flexible appointment times?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 02, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider rush your appointment?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
October 25, 2011
Would you recommend this ENT otolaryngologist to others?
I Already Have
by Anonymous
September 27, 2011
Does this ENT Otolaryngologist use current and safe equipment?
Fairly current
by Anonymous
June 21, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
by Anonymous
June 15, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They diagnosed my condition very quickly. I felt better as soon as I left.
by Brenda
May 25, 2011
They always have an immediate answer for me when I call with a question. I felt very involved in my treatment method here. They made me feel like my opinion mattered and carefully listened to all of my input in regards to treatment. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. The doctor and staff made every effort to make me feel welcome. They are so friendly and nice-great people. They are very good at what they do, so be prepared to wait over an hour in the waiting room before being seen. they often run behind with excessive wait times, but the Dr.'s are worth the wait. Just plan ahead and be prepared.
by mom in carolina beach
May 23, 2011
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 19, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 12, 2011
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