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Charles West Jr, MD

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Charles West Jr, MD
Randolph Ear Nose & Throat
(17 Reviews)
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124 N Park Street Asheboro, NC 27203
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.177.24
July 15, 2012
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 24, 2012
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 22, 2011
Dr. West doesn't have that warm fuzzy compassionate feel about him, but he seems competent. He operated on me and there seemed to be both some improvements and some issues that resulted from it.
by Mike
August 15, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
July 06, 2011
The staff are friendly and helpful. The Doctor took his time and considered my input when discussing treatment options, and did not pressure me to have any procedure I was uncomfortable with. He took the time to explain my problem, the risks and possible outcomes of the surgery he recommended. The staff was also very helpful in assisting me with determining cost, and a payment plan. No ENT is inexpensive, but it was comforting when the staff told me up front that they would be happy to work out a payment plan to fit my needs. They did call me to reschedule one appointment, but sometimes that happens, and at least they let me know in advance.
by anon
May 19, 2011
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
No, they really weren't very helpful
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
March 28, 2011
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Map and Directions
124 N Park Street, Asheboro, NC 27203