Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name