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Arlene Massaro, MD

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Arlene Massaro, MD
Village Pediatrics
(20 Reviews)
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130 Preston Executive Dr Cary, NC 27513
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 01, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 06, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. When comparing them to others I have visited for the same condition, they are among the best I have seen. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by Chris
September 18, 2011
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
August 03, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 08, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did they follow up with you after your appointment?
Yes.
by Anonymous
May 06, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 03, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 07, 2011
Does this provider have helpful information available online?
Yes
by Anonymous
March 11, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider prominently display their diplomas or business license?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 07, 2011
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Map and Directions
130 Preston Executive Dr, Cary, NC 27513