Sampath Charya, MD

Sampath Charya, MD
Cape Fear Neurology Assoc 4140 Ferncreek Dr Fayetteville, NC 28314
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.
by patricia
June 08, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Priscilla
March 25, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. When comparing them to others I have visited for the same condition, they are among the best I have seen. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by A.T.
March 17, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They are always prepared for my appointment and remember everything about me. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I will definitely recommend them to people I know.
by pam
March 08, 2011
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