Charles Cook, MD

Charles Cook, MD
Raleigh Associated Medical 3414 Six Forks Rd Raleigh, NC 27609
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
January 18, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 11, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the waiting room chairs comfortable at this provider's office?
They were average
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
December 19, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Highly Recommend Dr. Cook
December 01, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office easy to locate?
Fairly Easy
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
November 15, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 18, 2011
Were you able to relax during your appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 15, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
June 08, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
May 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 02, 2011
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