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Kerry Byrd, MD

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Kerry Byrd, MD
Valdese Family Practice
(29 Reviews)
> Get Phone Number & Directions
PO Box 806 Rutherford College, NC 28671
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
The office was very easy to locate. I didn't have any trouble finding it at all. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Alfred
October 14, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 29, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 27, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. When comparing them to others I have visited for the same condition, they are among the best I have seen. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Gary Nance
June 09, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Rita
May 02, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 20, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. The office was very easy to locate. I didn't have any trouble finding it at all. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by Denise
April 15, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this provider's office?
Yes
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 28, 2011
Did they follow up with you after your appointment?
Yes.
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 21, 2011
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Map and Directions
PO Box 806, Rutherford College, NC 28671