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Michael De Santis, MD

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Michael De Santis, MD
(25 Reviews)
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10 3rd Ave NE Hickory, NC 28602
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I was left in the appointment room by myself, but they eventually returned. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Marian
January 11, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you going to visit this provider again?
Without a doubt!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
January 10, 2012
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They paid close attention to me and all of my questions were answered. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Bookchick
January 09, 2012
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Sergio Jovaneli
December 29, 2011
Would you recommend this family doctor to others?
I Already Have
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office too cold?
Not at all, it was the perfect temperature
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 21, 2011
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this family doctor's staff friendly?
Friendly Enough
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
December 13, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer flexible appointment times?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 06, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by John L
November 25, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 01, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 01, 2011
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Map and Directions
10 3rd Ave NE, Hickory, NC 28602