Thomas Lugus, MD

Thomas Lugus, MD
AdventHealth Medical Group Family Medicine at Hendersonville 207 Linda Vista Dr Hendersonville, NC 28792
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Excellent diagnostician. Excellent doc. He gets right to the point.
by e xxx.xxx.175.128
November 19, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.178.161
October 30, 2014
He seems stuck in the past, treating only fit patients. I was not confident that he had any idea what was wrong with my health. The staff is extremely reliable and friendly. He briefly listened to me, but quickly downplayed everything I said or stopped paying attention. Gave me pain pills, but didn't make the effort to find the source of my pain. I feel like my appointment was pointless and I felt worse when I left. He didn't tell me what the treatment was for and never gave me a firm diagnosis, just some fast talk. I still felt like I had to do my own research. Tried to pass the buck to the specialist when my health failed.
by Beware xxx.xxx.69.10
August 04, 2013
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.100.194
June 17, 2013
by Anonymous xxx.xxx.85.158
February 26, 2013
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this family doctor friendly?
Extremely Friendly
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.129.221
October 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by scott xxx.xxx.150.43
May 14, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 04, 2012
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous
February 01, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
April 01, 2011
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