William Katibah, MD

William Katibah, MD
Direct Primary Care of the Carolinas 1913 J.N. Pease Place Suite 201 Charlotte, NC 28262
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
January 31, 2012
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this family doctor's staff friendly?
Yes
by Anonymous
January 16, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 15, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
November 07, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Yes
Was this family doctor friendly?
Extremely Friendly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 15, 2011
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were very polite and helpful and made sure that I had everything I needed. The staff was warm and welcoming, which I appreciated. They are very friendly there. They had a couple of interesting magazines, but their selection wasn't very impressive. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member.
by Friendly but not Efficient
August 25, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I don't know of anywhere else that would've taken better care of me. I had a great experience. They always take the time to listen to me. I know they really care about me and what I have to say.
by Kathy Schoonmaker
August 23, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
August 17, 2011
I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They paid close attention to me and all of my questions were answered. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Lacey
August 03, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Their prices were very fair. The level of care you get for the price is outstanding.
by sumday
June 24, 2011
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