Jeffrey Zwerling, MD

Jeffrey Zwerling, MD
11718 Rockaway Beach Blvd Rockaway Park, NY 11694
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Consumer Feedback

(30 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 10, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have reasonable prices?
Absolutely!
by Anonymous
June 08, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 06, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
June 03, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 09, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 21, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
April 02, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 17, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Anonymous
March 07, 2011
Dr. Zwerling is a unique man. He has been in the neighborhood for years and is known by virtually everyone. In Rockaway, he is "MR EYES". He is caring, gentle, smart as can be, and has taken out the cataracts in practically all of my friends with great results! Also, he is really very funny to boot! He is probably the best doctor of any kind in all of Rockaway. I can't say enough good things about him. Highly recommended!!
by Anonymous
January 30, 2011
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