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Douglas Willard, MD

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Douglas Willard, MD
Twin Tiers Eye Care
(3 Reviews)
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207 Madison Ave, Twin Tiers Eye Care Assoc Elmira, NY 14901
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.236.11
April 06, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality.
by Anonymous
March 08, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 20, 2011
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Map and Directions
207 Madison Ave, Twin Tiers Eye Care Assoc, Elmira, NY 14901