Joseph Pierz, MD

Joseph Pierz, MD
Oneida Orthopedic Assoc 357 Genesee St Ste 2 Oneida, NY 13421
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 09, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
No, they were on time
by Anonymous
September 06, 2011
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
August 29, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 06, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They have really great customer service here. They always put their customers first, regardless of the situation. I was left in the appointment room by myself, but they eventually returned. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Rider
March 14, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
March 09, 2011
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