The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.