Laurence Mack, MD

Laurence Mack, MD
Infertility Associates PO Box 1550 Massapequa, NY 11758
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
February 20, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome. It is obvious that their office is cleaned regularly. It was fantastic.
by Muzette Marcel
February 04, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 31, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
by Anonymous
January 09, 2012
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The office was very easy to locate. I didn't have any trouble finding it at all. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I have being going to Dr.Mack's practice for the last 26 years. He has delivered my twins a boy and girl 21 years ago and my 15 year old daughter. The care he and his staff have is unconditional.
by Josephine
December 29, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the waiting room chairs comfortable at this provider's office?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 19, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
Absolutely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
December 13, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by marcia goldberg
November 28, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
November 10, 2011
I always tell my friends looking for a new OBGYN to go here. Its one of the best doctors offices I've ever been to. This is one of the friendliest and most welcoming offices I've ever visited. They put in the extra effort to make me feel valued and important. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by angela
September 12, 2011
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