Richard Gold, MD

Richard Gold, MD
Smithtown Medical Specialists 215 E Main St Smithtown, NY 11787
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.1.4
March 19, 2012
Were the waiting room chairs comfortable at this provider's office?
Not really
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 13, 2012
Are you going to visit this provider again?
Sure
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you recommend this internist to others?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 08, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 07, 2012
Does this provider use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 26, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Yes
by Anonymous
November 14, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
October 21, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office too cold?
No, it was fine
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 20, 2011
Was the waiting area spacious?
Yes
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's staff friendly?
Not Really
Was this provider's office too cold?
No, it was fine
by Anonymous
August 30, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 25, 2011
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