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Scott Bernstein, MD

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Scott Bernstein, MD
Bon Secours Medical Group, Hudson Valley Medical Associates
(30 Reviews)
> Get Phone Number & Directions
26 Firemens Memorial Drive Suite 215 Pomona, NY 10970
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
When comparing them to others I have visited for the same condition, they are among the best I have seen. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Arthur
September 07, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
August 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
July 15, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Les
June 27, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 09, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this provider to others?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 02, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider use current and safe equipment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
May 12, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 25, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you by name?
Sometimes, but not always
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
by Anonymous
April 13, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 13, 2011
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Map and Directions
26 Firemens Memorial Drive Suite 215, Pomona, NY 10970