Frank Garigali, MD

Frank Garigali, MD
Valley Medical Group - Primary & Walk-In Care - Montvale - N. Kinderkamack Road 141 N. Kinderkamack Rd. Montvale, NJ 07645
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Consumer Feedback

(69 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 07, 2011
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider answer all of your questions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 23, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
November 16, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 12, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider have reasonable prices?
Yes
by Anonymous
November 06, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 27, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
September 25, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
September 18, 2011
The staff (girls in front office) are rude and obnoxious, they do not care about patient questions or concerns. Very negative attitudes! They are always "too busy" to answer questions or help, they quickly turn patients away as if they cant be bothered. They do not care about patients or try to figure out any questions you may have. They pass you on to other staff, still never getting a straight answer. They are confused about their job, not on point at all. They make patient feel as if they do not know what they are talking about when in actuality they are incompetent, making mistakes. They dont remember anything, "misplace" files and will not make the time to help you in a very rude manner. It is absolutely ridiculous.Total lack of communication and competency.
by BB
September 14, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have helpful information available online?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 24, 2011
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