Frank Cricchio, MD

Frank Cricchio, MD
Primary Care Assoc 971 Route 45 Ste 204 Pomona, NY 10970
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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this family doctor friendly?
Extremely Friendly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 23, 2011
Are you going to visit this provider again?
Without a doubt!
Does this family doctor use current and safe equipment?
Fairly current
by Anonymous
August 20, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 12, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
July 11, 2011
Their prices were very fair. The level of care you get for the price is outstanding. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Mary
June 17, 2011
Did this provider answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 16, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 09, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
May 25, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 24, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
May 18, 2011
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