Kathleen Catalano, DO

Kathleen Catalano, DO
41 S Perry St Johnstown, NY 12095
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.212.219
May 07, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
February 21, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
February 06, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 04, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 14, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 13, 2011
Was this provider's office too cold?
No, it was fine
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
October 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you experience unnecessary pain during your visit?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 19, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this family doctor friendly?
Extremely Friendly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 15, 2011
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