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Mark Goldgeier, MD

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Mark Goldgeier, MD
(29 Reviews)
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125 Lattimore Rd Ste 280 Rochester, NY 14620
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.39.58
May 14, 2012
Dr. Goldgeier mocked my son and myself, making jokes about our lifestyle. I put this aside, but was unable to ask questions about my son or his condition in private.

I tried to ask office staff but was rushed out. After biopsy never given follow up or treatment instructions. Ended up back in office due to post procedure complication and was told of care at that time.

Dr. goldgeier claimed to have been the one who did my son's procedure, he did not. I corrected him and he had to look up to see whether he had treated my son or not. No results were sent to primary care doctor. I had to set up and pay for an appointment to get a copy of biopsy for myself. Letter never sent to primary care doc. after 6 months ask for the letter to be sent. When I told office mananger how frustrated I was and how sub par my son's care had been she threatened to hang up on my for being rude. To bad I can't hang up on them because they have been nothing but rude.
by g xxx.xxx.73.2
April 27, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 25, 2012
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Would you recommend this dermatologist to others?
I Already Have
by Anonymous
December 12, 2011
Did this provider have reasonable prices?
Absolutely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 18, 2011
I really appreciated the fact that the staff was so welcoming. They were friendly. It was pretty hard to find the building, but I eventually found it. They are nice but WAY overbooked and the staff is clearly overworked. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by OKfine
November 18, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 17, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
September 28, 2011
Did this provider rush your appointment?
No
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this dermatologist friendly?
Yes
by Anonymous
July 05, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
July 05, 2011
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Map and Directions
125 Lattimore Rd Ste 280, Rochester, NY 14620