Helen Strapko, MD

Helen Strapko, MD
115 Sully's Trail Suite 2 Pittsford, NY 14534
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Consumer Feedback

(96 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Are you going to visit this provider again?
Sure
Did you feel safe in this provider's care?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this dermatologist use current and safe equipment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.97.101
May 15, 2013
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel safe in this provider's care?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.150.25
April 26, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this dermatologist friendly?
Extremely Friendly
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.126.225
April 09, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.25.58
April 03, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Would you recommend this dermatologist to others?
I Already Have
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.66.153
April 01, 2013
Did you feel safe in this provider's care?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.58.87
March 19, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous xxx.xxx.137.9
March 10, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.249.234
March 04, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.80.115
February 26, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to make an appointment with this provider?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Shelley xxx.xxx.229.49
February 15, 2013
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