Michael Howard, MD

Michael Howard, MD
James Rotolo Medical 2401 Highway 35 Manasquan, NJ 08736
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you spend a lot of time in the waiting room at this urologist's office?
I waited forever for my appointment!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 18, 2012
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 25, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
September 14, 2011
Does this urologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this urologist use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 13, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 15, 2011
They didn't leave me unattended once, and I wasn't kept waiting in the appointment room long at all. They are one of the most attentive doctors I've ever seen. Their office was extremely easy to locate. I probably could have found it blindfolded. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Amy Hand
June 24, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I will definitely refer my friends and family here. They were great and I think more people should know about them. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Mozeq
June 07, 2011
Was it easy to find parking at this urologist's office?
Not really, but I found a spot
Would you recommend this provider to others?
Absolutely Not
Was it easy to make an appointment with this urologist?
Practically Impossible
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous
May 19, 2011
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 13, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
March 06, 2011
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