Marc Rudofsky, MD

Marc Rudofsky, MD
Westfield Eye Group 189 Elm St Westfield, NJ 07090
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I am going to refer everyone I know here. I absolutely love this place. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
December 07, 2011
Would you recommend this ophthalmologist to others?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider rush your appointment?
No
by Anonymous
December 05, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
by Anonymous
July 08, 2011
Was this provider's office easy to locate?
Fairly Easy
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
June 28, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
June 09, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you recommend this provider to others?
I Already Have
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 12, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their staff is very friendly and professional. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen, I felt like I was floating on a cloud. I could have easily dozed off while waiting to see the ophthalmologist.
by Anonymous
May 11, 2011
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