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Daniel Shaw, MD

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Daniel Shaw, MD
Westfield Orthopedic Group
(36 Reviews)
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541 E Broad St, 541 E Broad St Westfield, NJ 07090
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.10.93
May 10, 2012
Was this provider friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 09, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Gary
December 21, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by frances bogdon
December 19, 2011
Did this provider rush your appointment?
No
Did they follow up with you after your appointment?
Yes.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 29, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
November 29, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 23, 2011
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 22, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 24, 2011
Was this provider friendly?
Polite Enough
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
October 18, 2011
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Map and Directions
541 E Broad St, 541 E Broad St, Westfield, NJ 07090