Allan Cohen, MD

Allan Cohen, MD
Endoscopy Center Of Ocean Cnty 477 Lakehurst Rd Toms River, NJ 08755
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I would consider giving them a recommendation, but only because I don't know too many gastroenterologists. I have some good things to say and some bad about them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They barely had any magazines to choose from, and the ones that were available weren't very interesting. I was given a polite greeting when I walked in. It was nice to be acknowledged.

WAITED OVER TWO HOURS AFTER MY SCHEDULED APPOINTMENT TO BE CALLED INTO THE EXAM ROOM.
DR. COHEN WAS APOLOGETIC, HOWEVER FROM THE OTHERS IN THE WAITING ROOM; SEEMS THIS IS NORMAL OF THIS OFFICE.
DR. COHEN EXPLAINED MY PROBLEM IN GREAT DETAIL AND TOOK EXCELLENT NOTES IN MY RECORD AS I SPOKE. HE OFFERED ME LOTS OF READING MATERIAL TO TAKE HOME TO BETTER UNDERSTAND MY CONDITION.
by NICHOLE
June 17, 2011
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
April 13, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. They gave about the same level of care as others I have been to for the same problem. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They answered most of my questions but I could have used more information.
by jrzgrl
March 17, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They always take that extra step to make me feel special. I always enjoy my appointments here. Their staff is very friendly and professional.
by Bill
March 07, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 03, 2011
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