Michael Kerner, MD

Michael Kerner, MD
Associates-Digestive Diseases 25 Morris Ave Springfield, NJ 07081
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.46.212
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.13.128
March 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.187.97
March 18, 2012
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Gene Jaspan
February 28, 2012
Their staff is very friendly and professional. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They always made sure that I wasn't in any pain.
Dr. Kerner is superb.
by compass3
February 22, 2012
Was this provider's office clean?
It was satisfactory
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
February 20, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 17, 2012
Was this provider's office too loud?
No, it wasn't too loud
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 09, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 14, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
September 29, 2011
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