Gary Berger, MD

Gary Berger, MD
8 Shunpike Rd Madison, NJ 07940
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
The staff is friendly and helpful. I feel welcomed and I will be returning. The waiting room is clean and comfortable. They have good customer service here and usually put their customers first, regardless of the situation. When I call with a question or for an appointment, I often reach their answering machine. They are usually good about returning calls in a timely manner. When I do speak with office staff or the nurse, they are always curteous and helpful and seem to really care about me and what I have to say. The doctor, although more business-like than personable, seems knowledgeable and thorough and, I believe, cares about me as a patient. My husband and I have been patients here for a number of years and are happy with our medical care.
by Sarah
January 02, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
December 21, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
September 12, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 12, 2011
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
August 23, 2011
Would you refer this provider to a family or friend?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 26, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
May 05, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
April 19, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Yes
by Anonymous
April 16, 2011
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