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Michael Rapp, MD

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Michael Rapp, MD
ENT Nebraska
(22 Reviews)
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575 S 70th Street, Suite 440 Lincoln, NE 68506
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 26, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 22, 2011
my son had a lump on the side of his neck for over 2 months. he was very calm and kind with my son - did several tests and he called me on a sunday morning with the biopsy results. He was very nice, we had a good experience with Dr Rapp.
by kim
August 24, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 08, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's office easy to locate?
I got lost, but eventually found it
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 24, 2011
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did this provider prominently display their diplomas or business license?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 16, 2011
Very up-front about the risks of the procedure - able to answer questions in a understandable fashion. Put me and my husband at ease. Did not pressure us into making any decisions in favor of the procedure, but helped us balance the pros and cons. Was focused and upbeat on the day of the procedure. Held my hand when it was over! Very professional, cheerful, and realistic. Great bed-side manner.
by Pleased patient
May 05, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
May 02, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 30, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
Yes
by Anonymous
March 25, 2011
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Map and Directions
575 S 70th Street, Suite 440, Lincoln, NE 68506