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Sebastian Troia, MD

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Sebastian Troia, MD
Pediatric Ophthalmology Assoc
(36 Reviews)
> Get Phone Number & Directions
515 N 98th St Omaha, NE 68114
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
My daughter has been going here since she was 2yrs old, and she is 14yrs old now. They are always pleasant and timely with our appointments. My daughter recently transitioned to contacts, and they were wonderful working with her through the transition and training. The location is easily accessible from any direction and we love to stop by the Mall when we're done, since it's right across the street!
by Anonymous
August 11, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They always take the time to listen to me. I know they really care about me and what I have to say. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
Sebastian Troia is really funny. If you are looking for a more "no nonsense" approach, his brother might be your best bet.
by Anonymous
August 11, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
No
by Anonymous
August 11, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 10, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Anonymous
August 03, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
August 03, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
August 01, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
July 26, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 17, 2011
Did you feel safe in this provider's care?
Yes
Did this provider answer all of your questions?
Some were answered
Does this provider give unbiased advice?
Yes
by Anonymous
June 09, 2011
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Map and Directions
515 N 98th St, Omaha, NE 68114