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Steven West, MD

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Steven West, MD
(22 Reviews)
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10004 Kennerly Rd Ste 183B Saint Louis, MO 63128
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 17, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 11, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
October 05, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
August 11, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you recommend this provider to others?
I Already Have
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
July 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous
June 24, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Anna
April 04, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
March 21, 2011
Does this provider offer flexible appointment times?
Yes
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 08, 2011
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Map and Directions
10004 Kennerly Rd Ste 183B, Saint Louis, MO 63128