Timothy O'Connell, MD

Timothy O'Connell, MD
Midwest Plastic & Hand Surgery 621 S New Ballas Rd # 6003 Saint Louis, MO 63141
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 06, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 03, 2011
I am going to refer everyone I know here. I absolutely love this place. I love that they are always more than happy to answer my questions, and actually welcome questions. They were extremely forthcoming with information and were able to answer all of my questions. I was very comfortable with Dr. O'connell... He never rushed and seemed genuinely concerned.
by Anonymous
October 01, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
September 20, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Anonymous
August 23, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this cosmetic surgeon recommend scheduling multiple procedures at once?
No, they made sure that I would have my procedures on separate days to reduce the risk
Did this provider pressure you to get unnecessary enhancements?
Not at all! They always respect my decisions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
July 12, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Do your results appear natural?
Yes, they looked natural
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 07, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes they gave me a cost estimate
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 15, 2011
Did they follow up with you after your appointment?
Yes.
Did the cosmetic surgeon pressure you to book your surgery right away instead of giving you time to think it over?
No, they didn't pressure me
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Were you able to relax during your appointment?
Yes
by Anonymous
May 05, 2011
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