Veronica Kim, MD

Veronica Kim, MD
St Lukes Internal Medicine 226 S Woods Mill Rd Ste 43W Chesterfield, MO 63017
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider friendly?
Yes
by Anonymous
November 28, 2011
Was this provider friendly?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 18, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 15, 2011
I did not care for Dr. Kim. Although she seemed more than competent, she was impatient and uncaring. If you want a maximalist: every test and multi-prescriptions, you'll get it. I felt like a lab experiment,not an patient. I am looking for another doctor.
by Kay
October 10, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 03, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
June 16, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's staff friendly?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 30, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
April 11, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 22, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 16, 2011
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