Matthew Beckerdite, MD

Matthew Beckerdite, MD
O'Fallon Family Medicine 352 Winding Woods Dr O Fallon, MO 63366
Add a Review

Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either. They gave me sufficient information to make a decision about my treatment plan. I'll definitely be going back. I didn't have a bad experience. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice.
by Female Patient
December 12, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 29, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did they follow up with you after your appointment?
Yes.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 23, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
No, it wasn't too loud
Are you going to visit this provider again?
Without a doubt!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 01, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
October 27, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 25, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 27, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel safe in this provider's care?
Yes
by Anonymous
August 02, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
July 31, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. The office was very easy to locate. I didn't have any trouble finding it at all.
by Lisa Eguia
July 13, 2011
Add a Review