Jerome Thurman, MD

Jerome Thurman, MD
SSM-St. Charles Clinic - Endocrinology 1551 Wall Street, Ste 430 Saint Charles, MO 63303
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Consumer Feedback

(35 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.218.196
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.189.208
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.209.136
March 13, 2012
I've never seen any employer treat their staff betterThey have outstanding customer service. They seem to put their customers first, I have never felt overlooked. Extremely responsive to my needs whether I am in the office or on the phone. I noticed many different areas of the building were handicap-accessible.
by Bob Dawson
February 21, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
February 21, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 11, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
by Anonymous
December 29, 2011
They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by elizabetha
December 29, 2011
Would you recommend this endocrinologist to others?
Yes
by Anonymous
December 05, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Rhonda
November 14, 2011
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