Phillip Jones, MD

Phillip Jones, MD
Jones Family Medical Clinic 1200 N Gloster St Tupelo, MS 38804
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I was confident that they were using the latest treatment methods.
by Wanna
August 16, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
August 12, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by LADY SEW AND SEW
July 02, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
June 15, 2011
I have been seeing Dr. Jones since I moved to Tupelo--about 15 years. He is very through and caring. Takes as much time as needed. I have every confidence in him and know that he will refer me to a specialist if necessary.
by Empty
May 01, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 28, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by L. COLE
March 03, 2011
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