Howell & Everett DDS PLLC

Howell & Everett DDS PLLC
Howell & Everett DDS PLLC 503 Burroughs Street, Suite 105 Morgantown, WV 26505
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
May 12, 2011
I went in to get a veneer replaced for a crown - when Howell removed my veneer, she broke my tooth IN HALF. I could see what was going on in the reflection of the TV screen above me, it was horrifying. All she said was, "Oh, your tooth broke." I said, "No, YOU broke my tooth." I got no apology, only excuses. I needed an emergency root canal since she exposed the root of my tooth - I didn't have to pay for the root canal, which was the result of her mistake, but she charged my insurance for it (insurance fraud?). Basically she didn't drill thru the veneer enough and then used too much force to remove it - the result of LACK OF EXPERIENCE. However, her refusal to apologize for ruining my tooth - which will now require replacement crowns (and cost!) for the rest of my life - is absolutely unprofessional and unacceptable. I have told all of my friends, and would never visit this dentist!
by Horrific!
April 28, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 21, 2011
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
April 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 27, 2011
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Are you going to visit this provider again?
Sure
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
by Anonymous
March 21, 2011
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