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East Towne Dental Associates

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Michael Kim and Melissa Lentz DDS

Mequon, WI

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East Towne Dental Associates
East Towne Dental Associates
(50 Reviews)
> Get Phone Number & Directions
11501 North Port Washington Road Mequon, WI 53092
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Consumer Feedback

(50 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.134.11
January 31, 2013
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Julie xxx.xxx.95.129
January 17, 2013
Was this dentist's staff friendly?
Not Really
Was this provider's office too cold?
No, it was fine
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Steve xxx.xxx.6.218
January 10, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.151.89
November 26, 2012
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was the dental equipment clean?
Absolutely! It looked brand new
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.139.240
November 11, 2012
They made a thorough exam and outlined everything I needed; being clear to differentiate between what needed to be done very soon and what was optional. They helped me understand the insurance benefits and how they would apply to the treatment plan. They are always very careful and gentle, and minimize pain whenever possible. I will absolutely return. Their staff is very friendly and professional.
by MLK xxx.xxx.232.69
October 29, 2012
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.128.115
October 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Phyllis xxx.xxx.135.128
October 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.134.207
September 07, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.23
September 04, 2012
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Map and Directions
11501 North Port Washington Road, Mequon, WI 53092