They briefly explained my dental procedure to me, but I wish they had given me more information. I was still somewhat nervous about the procedure. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. They are very unprofessional at the front desk, and to much noise in the hallway. They seem to be numbering patients, rather than knowing them by name. I would not recommend this dental office to anyone.