Poole Charles K DMD

Poole Charles K DMD
Poole Charles K DMD 5393 Wesleyan Drive Suite 107 Virginia Beach, VA 23455
Add a Review

Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment!
by Jeffrey Madden
December 05, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 28, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there.
by Mike Binetti
September 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
September 08, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
by Anonymous
August 16, 2011
Add a Review