Heidi Herbst DDS

Heidi Herbst DDS
Heidi Herbst DDS 21475 Ridgetop Circle Sterling, VA 20166
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider listen to your input and concerns?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
November 14, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 08, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
October 28, 2011
Superb practice with caring staff. The dentists, hygienists and other staff members are courteous and professional.
by Sheri
October 26, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 19, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 18, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
July 18, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did you experience unnecessary pain during your visit?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 22, 2011
They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They gave me sufficient information to make a decision about my treatment plan. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by 3boysmom
June 06, 2011
Does this provider give unbiased advice?
Yes
Would you recommend this provider to others?
I Already Have
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did they follow up with you after your appointment?
Yes.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
May 05, 2011
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