J. Ian Lowdon Jr, DDS

J. Ian Lowdon Jr, DDS
J. Ian Lowdon Jr, DDS 2823 Williamson Road Northeast Roanoke, VA 24012
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
December 19, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was the waiting area spacious?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
December 14, 2011
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
October 03, 2011
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Did this dentist allow you to regularly rinse your mouth during your procedure?
Once or twice, but not enough
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous
September 23, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by HS
August 31, 2011
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 08, 2011
Did this provider have reasonable prices?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 29, 2011
I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. They always take the time to listen to me. I know they really care about me and what I have to say. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Lindsey
June 27, 2011
Was the waiting area spacious?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 31, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was the toothpaste used during your cleaning enjoyable?
Not at all. It was absolutely unbearable
by Anonymous
May 24, 2011
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