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Shannon Heese, Office Manager

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Shannon Heese, Office Manager
Morrison S Neil Dr - Oral Surg
(21 Reviews)
> Get Phone Number & Directions
400 Gresham Drive Suite 204 Medical Towers Norfolk, VA 23507
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
None of my questions were answered
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.253.31
August 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.125.10
June 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.250.196
January 30, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 02, 2012
Did this provider use excessive foul language?
No
Was this provider friendly?
I didn't feel very welcome
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
November 14, 2011
Their office was quiet. I was able to relax very easily. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
















by Carol P
November 09, 2011
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
October 05, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 22, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider rush your appointment?
Not too much, but somewhat
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
May 27, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 11, 2011
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Map and Directions
400 Gresham Drive Suite 204 Medical Towers, Norfolk, VA 23507