I didn't experience any pain during my teeth cleaning. They are always very careful and gentle. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.