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Gary Southerland, DDS

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Gary Southerland, DDS
Gary B Southerland DDS
(17 Reviews)
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1910 Birdcreek Drive Temple, TX 76502
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 21, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
July 20, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
June 23, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I have been to other dentists that are very pushy, but not so here! Knowledgeable and NOT at all pushy. Great experience!
by Happy Teeth
June 23, 2011
I had the misfortune of being scheduled on the day Dr. Southerland was taking off for his Christmas holiday. He seemed rushed and his work showed. I had resin applied to fill cavities in my front teeth, but the very next day a portion of it had splintered causing a great deal of pain to my gums. After the holiday, I called back expecting the same great customer service. But to my surprise, I never got a chance to tell her, she was much to concerned with the payment I had not made. I was rudely rushed off the phone, only instructed to wait for Dr. Southerland to personally call. I never received this call and a few days later I got another bill that showed what I owed circled in pencil by the Dr. Now a collection agency had informed me that i have 3 days or it will kung fu my credit score. Thanks Dr. Southerland!
by Mr. Unhappy
May 23, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
April 19, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was the waiting area spacious?
Yes
Was this provider late to your appointments?
No, they were on time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 03, 2011
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Map and Directions
1910 Birdcreek Drive, Temple, TX 76502