Todd D Strickland DDS PA

Todd D Strickland DDS PA
Todd D Strickland DDS PA 1100 East Southlake Boulevard Suite 600 Southlake, TX 76092
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this dentist friendly?
Extremely Friendly
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this provider answer all of your questions?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
January 03, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. The office was very easy to locate. I didn't have any trouble finding it at all. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in.
by Angie Silagy
December 19, 2011
I always have a good experience here. Dr. Strickland never makes you feel like you're insignificant. He always has taken time to make small talk with me. With that being said, sometimes he takes awhile to get to you :) It's not bad though. I'm normally in and out for a cleaning in about an hour.
by smc0591
December 12, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I didn't experience any pain during my teeth cleaning. They are always very careful and gentle. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money.
by shille
December 12, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous
October 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 03, 2011
Did this provider rush your appointment?
No
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
September 04, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by wendy
August 24, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was the waiting area spacious?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 11, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was.
by Ann
August 08, 2011
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